Veteran Services Intake Navigator

JVS SoCal; Burbank (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

JVS SoCal is seeking an SSVF Intake Specialist to join the Veterans Service Team in the Greater Los Angeles area. You will assess Veterans and their Families for program eligibility and refer ineligible clients to appropriate resources.

This 100% in-person role requires a BA/BS (or equivalent experience), strong communication, and the ability to multi-task while supporting priority populations. Some evenings/weekends and travel to partner sites may be required.

Qualifications

• BA/BS in Social Work, Career Counseling, or related field (may be substituted for experience). Four years of case management or housing navigation experience may substitute for education.
• Must have a passion for working with Veterans.
• Excellent communication skills and ability to multi-task.

Responsibilities

• Conduct individual and group program orientation for clients.
• Assist in recruiting eligible veterans in Greater Los Angeles area.
• Conduct intake and eligibility screening and referrals.
• Input client data into HMIS and maintain program databases and records.
• Maintain confidentiality in accordance with HIPAA standards.
• Attend staff and department meetings.
• Meet individual performance goals.

Skills

Communication skills

Multitasking

Microsoft Office

HIPAA compliance

Education

BA/BS in Social Work or related field

Tools

Microsoft Office Suite

Job description

JVS SoCal is seeking an SSVF Intake Specialist to join the Veterans Service Team in the Greater Los Angeles area. You will assess Veterans and their Families for program eligibility and refer ineligible clients to appropriate resources.

This 100% in-person role requires a BA/BS (or equivalent experience), strong communication, and the ability to multi-task while supporting priority populations. Some evenings/weekends and travel to partner sites may be required.