Veteran Services Administrative Support Specialist II

Paycom; Medford (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

ACCESS in Medford, OR is seeking a Veteran Services Program Support Specialist II to provide administrative support to program staff, perform data entry, file review, and eligibility assessments. Reporting to the Veteran Services Program Supervisor, you will handle filing, document preparation, and coordination with other departments to connect participants with federal and state assistance.

Candidates should have at least one year in a client-focused role, strong communication, confidentiality,

Qualifications

• Minimum of 1 year experience in a client-focused field.
• Ability to multitask across multiple areas with high attention to detail.
• Strong interpersonal, written, and oral communication skills.
• Ability to maintain confidentiality across participants and departments.
• Able to work independently and collaboratively.
• Excellent record keeping and organizational skills; at least six months in administrative duties.
• Strong computer skills including Microsoft Office and web-based applications.
• Valid Oregon driver's license.
• Bilingual in English and Spanish preferred.

Responsibilities

• Enter accurate information into multiple databases promptly.
• Provide administrative support to the Veteran Services Program Supervisor, Program Manager, and Director.
• Assemble and maintain files and prepare documents for staff.
• Review documents for data entry errors and communicate fixes.
• Back up Intake Specialist to determine participant eligibility for federal and state programs.
• Coordinate with other departments and agencies to refer programs/services in the community.
• Answer and return Vet Line calls promptly.
• Complete other duties and special projects as assigned.

Job description

ACCESS in Medford, OR is seeking a Veteran Services Program Support Specialist II to provide administrative support to program staff, perform data entry, file review, and eligibility assessments. Reporting to the Veteran Services Program Supervisor, you will handle filing, document preparation, and coordination with other departments to connect participants with federal and state assistance.

Candidates should have at least one year in a client-focused role, strong communication, confidentiality,