Advanced Medical Support Assistant

Talentify; Vancouver (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid parental leave

Childcare subsidy

Federal retirement/401K

Health insurance

Job summary

Portland VA Medical Center is seeking an Advanced Medical Support Assistant to support enrollment, benefits, and registration for Veteran patients at the Portland, OR and Vancouver, WA campuses. The role involves data entry, scheduling, and coordinating with clinical departments.

Typical hours are Monday–Friday, 8:00 am–4:30 pm, with duties across day, evening, night, and weekend shifts as needed. The position emphasizes customer service and accurate record keeping in a federal environment.

Responsibilities

• Determining health care eligibility for Veteran patients.
• Administrative processing of Veteran patients in enrollment, benefits, and registration.
• Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• Obtaining essential information and documentation from Veteran patients for enrollment activities.
• Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• Facilitating communication between Veterans and other facility consult departments.
• Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• Processing and record keeping of inpatient medical records.
• Manual and electronic data entry.
• Collation of statistical information.
• Entry of Physician orders and consult requests.
• Prepares Veteran patient statistics.
• Providing reception to incoming and outgoing customers and communication.
• Utilizes Microsoft Office software to compile data and formulate reports

Skills

MS Office

Data entry

Customer service

Job description

Portland VA Medical center is looking to fill many Advanced Medical Support Assistant positions at their Portland, OR and Vancouver, WA campuses.
The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.

Duties

• - Determining health care eligibility for Veteran patients.
• - Administrative processing of Veteran patients in enrollment, benefits, and registration.
• - Counseling Veteran patients regarding entitlement enrollment for health care benefits and other special programs.
• - Obtaining essential information and documentation from Veteran patients for enrollment activities.
• - Performing scheduling functions for Veteran patients including appointments, cancellations, and re-scheduling.
• - Facilitating communication between Veterans and other facility consult departments.
• - Support of inpatient units and wards with administrative duties during day, evening, night, and weekend shifts.
• - Processing and record keeping of inpatient medical records.
• - Manual and electronic data entry.
• - Collation of statistical information.
• - Entry of Physician orders and consult requests.
• - Prepares Veteran patient statistics.
• - Providing reception to incoming and outgoing customers and communication.
• - Utilizes Microsoft Office software to compile data and formulate reports

Work Schedule

Typical tour of duty is Monday-Friday, 8:00am-4:30pm, hour will be discussed as part of the interview process.

Recruitment Incentive (Sign-on Bonus):

Not Authorized

Permanent Change of Station (Relocation Assistance):

Not Authorized

Pay:

Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior federal work experience or military service experience.

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework

Not Available

Virtual:

This is not a virtual position.

Functional Statement #

000000

Permanent Change of Station (PCS):

Not Authorized

Requirements