Veteran Service Assistant

U.S.VETS; Inglewood (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

U.S. VETS seeks a Veteran Service Assistant to support daily residential services for veterans at our facility. You will assist in delivering basic services and maintain a safe, sober environment in collaboration with clinical staff.

Responsibilities include incident reports, bed checks, client move-ins/outs, mail handling, and administrative duties to keep the site running smoothly.

Qualifications

• High school diploma or equivalent.
• Experience with homeless populations is a plus.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Energetic, mission-driven and flexible.

Responsibilities

• Assist in delivering basic services (shelter, food, hygiene) to veterans.
• Maintain communication with clinical staff to ensure a therapeutic environment.
• Assist with client mail, move-ins and move-outs, and incident reporting.
• Address client issues promptly to avoid service interruptions.
• Support safety procedures and conduct bed checks/room inspections.
• Perform administrative duties (logs, incident reports, etc.).
• Assist with daily living activities and site housekeeping as needed.

Skills

Communication

Interpersonal skills

Teamwork

Energetic

Adaptable

Education

High School Diploma or equivalent

Tools

Computers

Job description

Veteran Service AssistantThe Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.ResponsibilitiesAssists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facilityEnsures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environmentAssists in the delivery/handling of client mailAssists clients with the move-in and move-out from the facilityResponsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these eventsResponsible for addressing client issues timely to ensure the non-interruption of servicesConveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storageAssists with maintenance and upkeep of the facility and ensures readiness for inspectionsAssists in the implementation of toxicology testing to promote a sober environmentResponsible for implementation of all safety and emergency proceduresAssist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environmentConducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.Facilitate routine daily living activities for clientsAdheres to the site work order procedureAssists with weekly cleaning of client room and other common-use areas around the sitePerforms other duties as assignedRequirementsHigh School Diploma or equivalentAt least one year of experience with programs and homeless populationsGood communication and interpersonal skillsAbility to work collaboratively with residential staffMust promote client-centered philosophy and skilled in creating/maintaining a sober environmentMust be energetic, dedicated to mission and flexibleBasic computer literacyValid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course