Veteran Service Assistant

U.S.Vets; Inglewood (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

U.S.VETS in Inglewood, CA seeks an Entry Level Veteran Service Assistant to help deliver basic residential services and support veterans’ daily living needs at the facility. The role reports to the Veteran Service Coordinator and involves coordination with clinical staff and maintaining a sober, safe environment.

Responsibilities include assisting with shelter/food/hygiene, handling client mail, bed checks, incident reporting, and daily administrative tasks.

Qualifications

• High School Diploma or equivalent.
• At least one year of experience with programs and homeless populations.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Must promote client-centered philosophy and sober environment.
• Must be energetic, dedicated to mission and flexible.
• Basic computer literacy.
• Valid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course.

Responsibilities

• Assists in delivering basic services to veterans at the facility.
• Maintains a harmonious atmosphere by coordinating with clinical staff.
• Handles client mail and move-in/move-out processes.
• Prevents or de-escalates incidents and submits reports.
• Addresses client issues to avoid service interruptions.
• Maintains supply inventory and storage.
• Assists with facility upkeep and inspections.
• Implements toxicology testing to promote sobriety.
• Ensures safety and emergency procedures.
• Conducts bed checks and room inspections.
• Performs administrative duties like documentation.
• Facilitates daily living activities for clients.
• Follows site work order procedures.
• Weekly cleaning of client rooms and common areas.
• Performs other duties as assigned.

Skills

Communication skills

Interpersonal skills

Team collaboration

Basic computer literacy

Education

High School Diploma or equivalent

1 year experience with homeless populations

Tools

Basic computer literacy

Job description

Job Details: Level: Entry, Job Location: USVETS Inglewood - Inglewood, CA 90301, Position Type: Full Time, Education Level: High School, Salary Range: $21.53 - $24.00 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Entry Level, Veteran Service Assistant

The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.

Responsibilities

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
• Assists in the delivery/handling of client mail
• Assists clients with the move-in and move-out from the facility
• Responsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
• Responsible for addressing client issues timely to ensure the non-interruption of services
• Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
• Assists with maintenance and upkeep of the facility and ensures readiness for inspections
• Assists in the implementation of toxicology testing to promote a sober environment
• Responsible for implementation of all safety and emergency procedures
• Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Assists with weekly cleaning of client room and other common-use areas around the site
• Performs other duties as assigned

Qualifications: Requirements

• High School Diploma or equivalent
• At least one year of experience with programs and homeless populations
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Must promote client-centered philosophy and skilled in creating/maintaining a sober environment
• Must be energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course