Veteran Service Assistant

U.S.Vets; Las Vegas (NV); On-site; USD 23,226 - 25,843; Full time

Benefits offered by this job

Paid Vacation, Sick Time, Paid Holiday

Medical, Dental, Vision coverage

Company matching 401(k)

Job summary

U.S.VETS in Las Vegas, NV is seeking an Entry Level Veteran Service Assistant to join our day shift team. You will support daily residential services, assist with shelter operations, meals, hygiene, and client activities at the Las Vegas Bonanza site.

The role emphasizes teamwork with clinical staff, clear communication, and reliable presence. A high school diploma and strong customer service skills help you succeed in this hands-on environment serving veterans.

Qualifications

• High School Diploma or equivalent required.
• Experience working with people (customer service, hospitality, caregiving, etc.) preferred.
• Strong communication and interpersonal skills.
• Ability to follow direction and work within a structured environment.
• Basic computer skills.
• Valid driver’s license preferred; must meet insurance requirements if driving company vehicles.

Responsibilities

• Assists in the delivery of basic services (shelter, food, hygiene, etc.) to veterans served at the facility.
• Ensures a harmonious atmosphere by maintaining communication with clinical staff and a therapeutic community environment.
• Assists in the delivery/handling of client mail.
• Assists clients with move-in and move-out from the facility.
• Prevents or de-escalates verbal and physical altercations, submitting Incident Reports as needed.
• Addresses client issues timely to avoid service interruptions.
• Conveys needs to the coordinator to maintain supply inventory and proper storage.
• Assists with facility maintenance and readiness for inspections.
• Assists in toxicology testing to promote a sober environment.
• Implements safety and emergency procedures.
• Assists with bed checks and room inspections for safety and cleanliness.
• Documents bed checks, inspections, incident reports, client logs, etc.
• Facilitates routine daily living activities for clients.
• Adheres to site work order procedures.
• Assists with weekly cleaning of client rooms and common-use areas.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Basic computer skills

Valid driver’s license

Education

High School diploma

Job description

Job Details

Level: Entry

Job Location: USVETS Las Vegas Bonanza - Las Vegas, NV 89101

Position Type: Full Time

Education Level: High School

Salary Range: $16.86 - $18.76 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Entry Level

Overview

The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day‑to‑day basic residential services.

Responsibilities

• Assists in the delivery of basic services (shelter, food, hygiene, etc.) to veterans served at the facility.
• Ensures a harmonious atmosphere by maintaining communication with clinical staff and a therapeutic community environment.
• Assists in the delivery/handling of client mail.
• Assists clients with move‑in and move‑out from the facility.
• Prevents or de‑escalates verbal and physical altercations, submitting Incident Reports as needed.
• Addresses client issues timely to avoid service interruptions.
• Conveys needs to the coordinator to maintain supply inventory and proper storage.
• Assists with facility maintenance and readiness for inspections.
• Assists in toxicology testing to promote a sober environment.
• Implements safety and emergency procedures.
• Assists with bed checks and room inspections for safety and cleanliness.
• Documents bed checks, inspections, incident reports, client logs, etc.
• Facilitates routine daily living activities for clients.
• Adheres to site work order procedures.
• Assists with weekly cleaning of client rooms and common‑use areas.
• Performs other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Experience working with people (customer service, hospitality, caregiving, etc.) preferred.
• Strong communication and interpersonal skills.
• Ability to follow direction and work within a structured environment.
• Basic computer skills.
• Valid driver’s license preferred; must meet insurance requirements if driving company vehicles.

What Makes You a Strong Fit

• You are reliable and punctual.
• You handle situations calmly and professionally.
• You are comfortable in hands‑on, active work environments.
• You take direction well and follow through.
• You respect boundaries and maintain professionalism.

Benefits

• Paid Vacation, Sick Time, Paid Holidays.
• Medical, Dental, Vision coverage.
• Company matching 401(k).

Career Pathways

• Opportunities to move into Veteran Support Specialist, Case Management, and other roles.
• Team environment with people who care about the mission and each other.
• Meaningful work supporting veterans in a visible and immediate way.