Part-Time Veteran Service Assistant

Paycom - ATS; Houston (TX); On-site; USD 24,000 - 29,000; Part time

Job summary

Paycom - ATS is seeking an entry-level Veteran Service Assistant in Houston, TX, part-time. The role focuses on delivering basic residential services to veterans and supporting daily operations at the USVETS Houston site.

Responsibilities include coordinating with clinical staff, assisting with move-in/move-out, and maintaining safety and cleanliness. A high school diploma and basic computer skills are required, with up to 25% travel and a day shift.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of experience with programs and homeless populations.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Promote client-centered philosophy and a sober environment.
• Energetic, dedicated to mission and flexible.
• Basic computer literacy required.
• Valid driver’s license required.

Responsibilities

• Assist in delivering basic services (shelter, food, hygiene) to veterans.
• Maintain communication with clinical staff to ensure a therapeutic environment.
• Assist with move-in and move-out processes for clients.
• Submit incident reports when needed and manage safety concerns.
• Conduct safety rounds and monitor facility conditions daily.
• Maintain supplies inventory and storage readiness.
• Assist with facility upkeep and readiness for inspections.
• Support routine daily living activities for clients.

Skills

Good communication and interpersonal

Basic computer literacy

Team collaboration

Driver's license

Education

High School Diploma or equivalent

Job description

Job Details: Level: Entry, Job Location: USVETS Houston Main - Houston, TX 77070, Position Type: Part Time, Education Level: High School, Salary Range: $17.06 - $21.33 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Entry Level, Veteran Service Assistant

The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.

FLSA Classification: Non-Exempt

Responsibilities

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
• Assists in the delivery/handling of client mail
• Assists clients with the move-in and move-out from the facility
• Responsible for preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
• Responsible for addressing client issues timely to ensure the non-interruption of services
• Responsible for conducting safety rounds around both the internal and external locations of facilities
• Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
• Assists with maintenance and upkeep of the facility and ensures readiness for inspections
• Assists in the implementation of toxicology testing to promote a sober environment
• Responsible for implementation of all safety and emergency procedures
• Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Assists with weekly cleaning of client room and other common-use areas around the site
• Performs other duties as assigned

Qualifications: Requirements

• High School Diploma or equivalent
• At least one year of experience with programs and homeless populations
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Must promote client-centered philosophy and skilled in creating/maintaining a sober environment
• Must be energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid driver’s license required. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course