Veteran Service Assistant

U.S.Vets; Houston (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

U.S.VETS in Houston, TX is hiring a Veteran Service Assistant for our Houston Main site. This full-time, entry-position supports basic residential services for veterans, including shelter, food, and hygiene, while coordinating with clinical staff to maintain a therapeutic community.

The role emphasizes client-centered care, safety procedures, and daily living activities; a High School diploma and reliable transportation are required.

Qualifications

• High School diploma or equivalent.
• Experience with programs, client population or similar populations preferred.
• Good communication and interpersonal skills.
• Ability to work collaboratively with residential staff.
• Must promote client-centered philosophy and be flexible.

Responsibilities

• Assists in the delivery of basic services (shelter, food, hygiene) to veterans at the facility.
• Maintains a harmonious atmosphere by communicating with clinical staff and fostering a therapeutic community.
• Assists in handling client mail and move-in/move-out processes.
• Coordinates with Veterans Service Coordinator to prevent or de-escalate incidents and reports.
• Addresses client issues to ensure uninterrupted services.
• Maintains supply inventory and proper storage; aids facility upkeep and inspections.
• Supports safety and emergency procedures and conducts routine bed checks and room inspections.
• Performs routine admin duties including documentation and client logs.
• Facilitates daily living activities for clients and follows site work orders.
• Performs other duties as assigned.

Skills

Good communication

Interpersonal skills

Collaborative

Energetic

Flexible

Computer literacy

Driver's license

Education

High School diploma

Job description

Job Details

Level: Entry

Job Location: USVETS Houston Main - Houston, TX 77070

Position Type: Full Time

Education Level: High School

Salary Range: $17.06 - $21.33 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Entry Level

Looking for a rewarding position? How would you like to serve those who served?

If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you!

Come & join our winning team!

Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K

The Veteran Service Assistant role

The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.

FLSA Classification

FLSA Classification: Non-Exempt

Responsibilities

• Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
• Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
• Assists in the delivery/handling of client mail
• Assists clients with the move-in and move-out from the facility
• Responsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
• Responsible for addressing client issues timely to ensure the non-interruption of services
• Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
• Assists with maintenance and upkeep of the facility and ensures readiness for inspections

• Assists in the implementation of toxicology testing to promote a sober environment
• Responsible for implementation of all safety and emergency procedures
• Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
• Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
• Facilitate routine daily living activities for clients
• Adheres to the site work order procedure
• Assists with weekly cleaning of client room and other common-use areas around the site
• Performs other duties as assigned

QualificationsRequirements

• High School Diploma or equivalent
• Experience with programs, client population, similar populations, or other relevant experience preferred
• Good communication and interpersonal skills
• Ability to work collaboratively with residential staff
• Must promote client-centered philosophy and skilled in creating/maintaining a sober environment
• Must be energetic, dedicated to mission and flexible
• Basic computer literacy
• Valid driver’s license preferred. If driving company vehicles, must meet company insurance requirements and complete a provided driver training course

NON-DISCRIMINATION POLICY

U.S.VETS subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws and the information requested on this application will be used only for purposes consistent with those laws.

AMERICANS WITH DISABILITIES ACT - REQUEST FOR

REASONABLE ACCOMMODATION

In accordance with requirements of the Americans with Disabilities Act, it is U.S.VETS’ policy to provide reasonable accommodation to applicants who request accommodation during the application process in order that the applicant may be given a full and fair opportunity to be considered for employment. If you need a reasonable accommodation to participate in the application or interview process, you or someone else may submit your request to U.S.VETS in any of the following ways: by telephone [phone] and ask for the HR Assistant]; or by U.S. Mail or hand delivery: U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017, Attention: Human Resources – Job Applicant Request

Mission Statement

U.S.VETS’ mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development, and comprehensive support.

Rev. 01/30/24