Veteran Housing & Support Case Manager

VOA Chesapeake and Carolinas; Fayetteville (NC); Hybrid; USD 42,000 - 54,000; Full time

Job summary

VOA Chesapeake and Carolinas is seeking a Case Manager for the Supportive Services for Veteran Families (SSVF) program across NC regional offices (Durham, Fayetteville, Rocky Mount, or Salisbury). You will deliver day-to-day support and coordinate housing-focused services for veteran households.

Responsibilities include intake assessments, connecting participants with VA resources, and collaborating with community partners to ensure rapid re-housing and sustainable housing outcomes.

Qualifications

• Bachelor's degree in counseling psychology, rehabilitative counseling, or related human service field preferred.
• Experience with homelessness prevention, rapid re-housing and transitional supportive services is a plus.

Responsibilities

• Coordinate outreach efforts for the SSVF program and establish an outreach plan.
• Screen potential participants for program eligibility using VA-approved forms.
• Conduct housing and comprehensive supportive services assessments and develop a Family Services Plan.
• Provide service coordination with community partners and revise service plans as needed.
• Travel to housing sites to support participants and monitor progress.
• Complete HMIS reporting and required documentation.
• Assist in achieving rapid re-housing and sustainable housing for veterans and families.

Skills

Case management

Outreach

Advocacy

HMIS reporting

Interagency collaboration

Education

Bachelor's degree in counseling psychology

Rehabilitative counseling degree

Job description

VOA Chesapeake and Carolinas is seeking a Case Manager for the Supportive Services for Veteran Families (SSVF) program across NC regional offices (Durham, Fayetteville, Rocky Mount, or Salisbury). You will deliver day-to-day support and coordinate housing-focused services for veteran households.

Responsibilities include intake assessments, connecting participants with VA resources, and collaborating with community partners to ensure rapid re-housing and sustainable housing outcomes.