Veteran Health Care Navigator & Housing Support

Primary Health Care, Inc (PHC); Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

4 weeks PTO

Paid holidays

License/certification fee reimburse.

CEU reimbursement

401k with company match

Medical, dental, and vision insurance

Life & disability insurance

Flexible spending & health savings

Accident & critical illness insurance

Pet insurance discounts

PHC benefits overview online

Job summary

Primary Health Care (PHC) is seeking a Health Care Navigator to support Veterans by connecting them with health care benefits, coordinating care, and providing education. You’ll collaborate with a multidisciplinary team to ensure timely, equitable care and develop Housing Stability Plans.

PHC offers PTO, holidays, training programs, and a comprehensive benefits package including insurance and a 401k match. Join a mission-driven organization serving Des Moines and surrounding communities.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Effective written and verbal communication skills.
• Team oriented with ability to work collaboratively.
• Proficiency with Microsoft Office applications and general computer skills.
• Detail orientation with high accuracy.
• Prioritization skills.
• Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group.
• Demonstrates professionalism with ability to maintain composure and show empathy.

Responsibilities

• Conducts non-clinical assessments with Veterans and interdisciplinary team to identify and address potential barriers to care; creates a Health Care and Housing Stability Plan.
• Identifies appropriate referrals for Veterans including housing financial benefits and transportation.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences per grant guidelines and PHC policies.
• Works collaboratively with SSVF team and community providers to ensure Veteran centered care and improve care coordination.
• Identifies health education needs of the household and provides education services and materials at appropriate literacy levels.
• Communicates with other agencies on behalf of clients with proper release of information.
• Builds rapport with Veterans and ensures their preferences are honored with the healthcare team.
• Participates in developing the Veteran’s Housing Stability Plan with the team.
• Collaborates with community providers to maximize VA and community resources.
• Ensures transportation access for appointments and assists with transportation needs per PHC policy.
• Conducts outreach at community agencies and events; serves as liaison between PHC and community resources.
• Performs other duties as assigned.

Skills

Effective communication

Team oriented

Microsoft Office

Detail oriented

Prioritization

Interpersonal skills

Customer service

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Primary Health Care (PHC) is seeking a Health Care Navigator to support Veterans by connecting them with health care benefits, coordinating care, and providing education. You’ll collaborate with a multidisciplinary team to ensure timely, equitable care and develop Housing Stability Plans.

PHC offers PTO, holidays, training programs, and a comprehensive benefits package including insurance and a 401k match. Join a mission-driven organization serving Des Moines and surrounding communities.