Veteran-Focused Client Support Specialist

Global TekMed; Chula Vista (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Job summary

Global TekMed in Chula Vista, California, is seeking a Customer Service Representative. The ideal candidate will handle inbound and outbound calls, review client records, and perform administrative duties while adhering to company SOPs.

Candidates should have excellent communication skills and the ability to multitask in a fast-paced environment. Benefits include medical insurance, 401(k) plan, and paid holidays.

Qualifications

• 1+ years of experience in customer service, administrative support, or related field.
• Excellent communication and organizational skills.
• Detail-oriented with proofreading skills.

Responsibilities

• Answer and respond to inbound and outbound customer service calls and emails.
• Conduct file audits to ensure accuracy and completeness of records.
• Download/upload documents to the CRM platform.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Multitasking

Proficient in Microsoft Office Suite

Phone etiquette

Adaptability

Education

1+ years experience in customer service or administrative support

Tools

CRM software

Job description

Global TekMed in Chula Vista, California, is seeking a Customer Service Representative. The ideal candidate will handle inbound and outbound calls, review client records, and perform administrative duties while adhering to company SOPs.

Candidates should have excellent communication skills and the ability to multitask in a fast-paced environment. Benefits include medical insurance, 401(k) plan, and paid holidays.