Veteran Benefits Sales Support Specialist

Global TekMed; Chula Vista (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Private Gym

Job summary

Global TekMed is seeking a Sales Support Representative to manage provided and self-generated leads, gather documentation, and qualify opportunities according to internal workflows. The role emphasizes customer service, clear communication, and meticulous CRM updates while working on-site and coordinating with clients for Pre-C&P guidance and claim processing.

Responsibilities include following up with leads, scheduling appointments, collecting documents, and supporting clients through their

Qualifications

• High School Diploma or equivalent required.
• Customer service experience is essential.
• Strong attention to detail and follow-up skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Contact all Company Leads.
• Offer generalized guidance to clients through their process.
• Update all actions and lead profiles in the CRM.
• Follow up on all client/lead communication.
• Self-source potential clients and ask for referrals.
• Provide Pre-C&P exam guidance and post filing guidance.

Skills

Customer service

Attention to detail

Verbal and written communication

Multitasking

Independence & teamwork

Advanced Excel

Problem solving

Education

High School Diploma or equivalent

Tools

CRM system

Microsoft Office/Excel

Job description

Global TekMed is seeking a Sales Support Representative to manage provided and self-generated leads, gather documentation, and qualify opportunities according to internal workflows. The role emphasizes customer service, clear communication, and meticulous CRM updates while working on-site and coordinating with clients for Pre-C&P guidance and claim processing.

Responsibilities include following up with leads, scheduling appointments, collecting documents, and supporting clients through their