Veteran Care Liaison & Medical Admin Specialist

U.S. Department of Veterans Affairs; Gallup (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

The Department of Veterans Affairs seeks an Administrative Support role to streamline outpatient processes and act as a liaison among patients, nursing staff, medical staff, and external partners. This position emphasizes coordination within the Patient Aligned Care Team (PACT) and requires proactive communication to support clinic utilization and patient care.

Located in Albuquerque with discussions for Artesia, Gallup, Farmington, Raton, Santa Fe, Silver City, and Rio Rancho, the role is

Qualifications

• Experience supporting outpatient clinic operations.
• Ability to coordinate with clinical teams and external agencies.

Responsibilities

• Coordinate clinic utilization reports and adjust clinic setup to support needs.
• Develop and maintain effective communication with patients, interdisciplinary teams, VA facilities, and external agencies.
• Assist with secure messaging, patient follow-up tracking, and coordination during transitions from inpatient to outpatient care.

Job description

The Department of Veterans Affairs seeks an Administrative Support role to streamline outpatient processes and act as a liaison among patients, nursing staff, medical staff, and external partners. This position emphasizes coordination within the Patient Aligned Care Team (PACT) and requires proactive communication to support clinic utilization and patient care.

Located in Albuquerque with discussions for Artesia, Gallup, Farmington, Raton, Santa Fe, Silver City, and Rio Rancho, the role is