Veteran Care Coordination Specialist

Veterans Health Administration; Fort Knox (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Veterans Health Administration is seeking an Advanced Medical Support Assistant (AMSA) in Fort Knox to support an interprofessional healthcare team. The AMSA routes clinical questions, coordinates across clinics, and works toward first-contact resolution to provide Veteran-centered care.

Applicants must meet basic federal requirements, including US citizenship and English proficiency. Experience is described in detail on the resume with role, duties, dates, and weekly hours.

Qualifications

• High school diploma, GED or proficiency certificate required.
• Detailed information of your experience must be documented on your resume with job title, duties, start/end dates and hours per week.
• Citizenship in the United States; English proficiency required.

Responsibilities

• Route clinical questions to appropriate clinical staff.
• Support across multiple clinics and interprofessional teams.
• Strive for first-contact resolution and Veteran-centered care.

Skills

Healthcare process knowledge

Interdisciplinary coordination

Medical terminology

Cross-discipline collaboration

Prioritization & organization

Professional communication (written &

Education

High School Diploma / GED / Proficiency certificate

Job description

Veterans Health Administration is seeking an Advanced Medical Support Assistant (AMSA) in Fort Knox to support an interprofessional healthcare team. The AMSA routes clinical questions, coordinates across clinics, and works toward first-contact resolution to provide Veteran-centered care.

Applicants must meet basic federal requirements, including US citizenship and English proficiency. Experience is described in detail on the resume with role, duties, dates, and weekly hours.