Veteran Affairs Coordinator

Texas A&M University System; San Antonio (TX); Presencial; USD 41.000 - 50.000; Jornada completa

Descripción de la vacante

Texas A&M University-San Antonio in the Student Affairs division seeks a Veteran Affairs Coordinator. Under general supervision, you will provide exceptional service to students, faculty, and staff, and share information about state and federal VA Educational Benefits.

Requirements include a Bachelor's degree or higher and two years in records or information technology; you will coordinate enrollment verification, assist with outreach events, and present workshops on VA resources.

Formación

• Bachelor's degree or higher in related field.
• Two years of related experience in managing records, student programs, and/or working in information technology.
• Two years of related experience in higher education.
• Experience serving veterans; ability to communicate with military community and all management levels.
• Excellent verbal, written communication skills; knowledge of Microsoft Publisher and Adobe Acrobat.
• Ability to multitask and work cooperatively with others.
• Strong verbal and written communication; organizational and interpersonal skills.
• May require a valid driver's license.
• Ability to lift and carry 50 lbs.

Responsabilidades

• Coordinates all services relating to VA Educational Benefits including recruitment, registration, certification, and retention.
• Request, proofs, and distribute transcripts and enrollment verification.
• Monitor enrollment and report to VA; ensure courses are in approved major and not repeated.
• Advise veteran students and help resolve pay and certification problems.
• Plan and execute outreach events related to VA education benefits.
• Assist in presenting workshops/orientations for VA resources to students, community, faculty, and staff.
• Assist in on-campus programming for VA benefits across topics.
• Prepare written correspondence/reports regarding certification processes and VA guidelines.

Conocimientos

Veterans experience

Verbal communication

Written communication

Multitasking

Organizational skills

Interpersonal skills

Educación

Bachelor's degree or higher in related field

Two years of related experience in managing records, student programs, and/or IT

Herramientas

Microsoft Publisher

Adobe Acrobat

Descripción del empleo

Job Title

Veteran Affairs Coordinator

Agency

Texas A&M University - San Antonio

Department

Student Affairs

Proposed Minimum Salary

Commensurate

Salary

$45,000

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

Under general supervision, this position is responsible for providing exceptional customer service to students/faculty/staff who phone-in and/or email inquiries; offer information regarding state and federal Veterans Affairs Educational Benefits. Requires the ability to process a high volume of data through various sources with the ability to analyze and anticipate complex issues. Requires attention to detail with a high degree of accuracy with routine and repetitive tasks.

Responsibilities

• Coordinates all services relating to Veteran's Affairs educational benefits including recruitment, registration, certification, and retention. Acting as a certifying official for VA Educational Benefits through VA Once.
• Requests, proofs, and distributes student-requested transcripts; produces official letters verifying student enrollment history; verifies official class grades and proof of residency in order to meet federal and/or state requirements.
• Monitors and completes documents required by the Regional and State Veterans Office for enrollment certification of V.A. students.
• Monitors and verifies veteran student enrollment and report to Veterans Administration (VA); ensures courses are not being repeated and are a part of the approved major program; monitors student progress and attendance.
• Advise veteran students and helps resolve pay and certification problems.
• Processes a high volume of data through various sources with the ability to analyze and anticipate complex issues.
• Demonstrates attention to detail with a high degree of accuracy with routine and repetitive tasks.
• Assists with the planning and execution of outreach events related to veteran's education benefits, resources and on-campus support.
• Assists in the presentation of workshops/orientations for students/ community/ faculty and staff over VA resources, support, student programming, and guidelines.
• Helps provide guidance and coordination of on-campus programming for students in a wide range of topics in addition to VA benefits.
• Conducts peer program reviews and participates in association.
• Prepares written correspondence/reports such as letters to veterans and the VA with regards to the certification process, policies and/or procedures.
• Assists with the presentation of workshops/orientation for students/community/faculty and staff over VA Education Benefits and guidelines conference/workshops to identify best practices.

Required Education and Experience

• Bachelor's degree or higher in related field.
• Two (2) years of related experience in managing records, student programs, and/or working in information technology.

Preferred Education and Experience

• Two (2) years of related experience in higher education.

Knowledge, Skills and Abilities

• Experience serving veterans; ability to effectively communicate with the military community as well as all levels of management.
• Excellent verbal, written communication skills along with Microsoft Publisher and Adobe Acrobat software.
• Ability to multitask and work cooperatively with others.
• Strong verbal and written communication skills, organizational and interpersonal skills.

Licensing / Professional Certification

• May require a valid driver's license.

Physical Requirements

• Ability to lift and carry 50 lbs. as a part of recruiting and marketing tent display responsibilities.

Supervision of Others

This position may supervise employees.

Other Requirements

• Bilingual speaker preferred.

Summary of Employee Benefits

www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.