Vet Receptionist — Flexible Schedule, Compassionate Care

Mission Pet Health; Brookline (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Disability insurance

Educational assistance

Job summary

Mission Pet Health in Brookline, MA seeks a friendly Receptionist to be the first point of contact for clients and their pets.

You will manage a multi-line phone system, schedule appointments, handle payments, maintain medical records, and educate clients on preventive care within a compassionate team environment.

This role offers benefits, opportunities for growth, and the chance to contribute to a community of veterinary professionals.

Qualifications

• Passion for exceptional customer service and love for animals.
• Excellent communication skills and ability to stay calm under pressure.
• Strong organizational skills with the ability to multitask in a fast-paced setting.
• Collaborative, team-first mentality with the ability to work independently when needed.
• Veterinary software experience preferred; schedule flexibility including weekends/holidays.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and cashier duties to keep the hospital running smoothly.
• Educate clients on preventative care and available hospital services.

Skills

Customer service

Communication

Organization

Multitasking

Team player

Veterinary software

Tools

AVImark

Job description

Mission Pet Health in Brookline, MA seeks a friendly Receptionist to be the first point of contact for clients and their pets.

You will manage a multi-line phone system, schedule appointments, handle payments, maintain medical records, and educate clients on preventive care within a compassionate team environment.

This role offers benefits, opportunities for growth, and the chance to contribute to a community of veterinary professionals.