Compassionate Veterinary Receptionist — Growth & Perks

Mission Pet Health; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Educational assistance

Pet care discount

Teladoc access

EAP

Job summary

Boston Veterinary Clinic (Seaport) in Boston, MA, is seeking a Receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and coordinate care with the veterinary team.

You will maintain medical records, handle scheduling and payments, and educate clients on preventive care while delivering compassionate, low-stress service in a fast-paced urban practice.

Qualifications

• Customer service mindset with love for animals.
• Excellent communication under stress.
• Strong organizational and multitasking skills.
• Team player with ability to work independently.
• Experience with veterinary software preferred; weekend/holiday availability.

Responsibilities

• Manage a multi-line phone system and greet clients professionally.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and support office workflow.
• Educate clients on preventative care and hospital services.

Skills

Phone system

Client greeting

Medical records

Appointment scheduling

Financial transactions

Pet wellness education

Empathy

Job description

Boston Veterinary Clinic (Seaport) in Boston, MA, is seeking a Receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and coordinate care with the veterinary team.

You will maintain medical records, handle scheduling and payments, and educate clients on preventive care while delivering compassionate, low-stress service in a fast-paced urban practice.