Vet Front Desk Specialist — Client Care & Scheduling

Star Valley Veterinary Clinic; Mesa (AZ); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

Brown Road Animal Clinic in Mesa, AZ is seeking a friendly, dependable Client Service Representative to join our team. You’ll help clients and their pets, communicate clearly, and bring a collaborative attitude to a busy veterinary clinic.

You’ll welcome clients, answer calls, schedule appointments, process payments, and support the veterinary team to ensure a smooth visit. Prior customer service helps, veterinary experience is a plus, and strong organization and compassion are essential.

Formación

• Previous customer service experience is preferred but not required.
• Veterinary experience is a plus.
• Strong organizational skills, attention to detail, and a compassionate approach are essential.

Responsabilidades

• Welcome clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and respond to client inquiries.
• Coordinate patient check-in and check-out, process payments, and maintain accurate client information.
• Work closely with our veterinary team to keep clients informed and support a positive visit.

Conocimientos

Customer service

Communication

Organization

Compassion

Descripción del empleo

Brown Road Animal Clinic in Mesa, AZ is seeking a friendly, dependable Client Service Representative to join our team. You’ll help clients and their pets, communicate clearly, and bring a collaborative attitude to a busy veterinary clinic.

You’ll welcome clients, answer calls, schedule appointments, process payments, and support the veterinary team to ensure a smooth visit. Prior customer service helps, veterinary experience is a plus, and strong organization and compassion are essential.