Client Services Representative

Star Valley Veterinary Clinic; Mesa (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Brown Road Animal Clinic in Mesa, AZ is seeking a friendly, dependable Client Service Representative to join our team. You’ll help clients and their pets, communicate clearly, and bring a collaborative attitude to a busy veterinary clinic.

You’ll welcome clients, answer calls, schedule appointments, process payments, and support the veterinary team to ensure a smooth visit. Prior customer service helps, veterinary experience is a plus, and strong organization and compassion are essential.

Qualifications

• Previous customer service experience is preferred but not required.
• Veterinary experience is a plus.
• Strong organizational skills, attention to detail, and a compassionate approach are essential.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and respond to client inquiries.
• Coordinate patient check-in and check-out, process payments, and maintain accurate client information.
• Work closely with our veterinary team to keep clients informed and support a positive visit.

Skills

Customer service

Communication

Organization

Compassion

Job description

Brown Road Animal Clinic in Mesa, AZ, is looking for a friendly, dependable Client Service Representative to join our team!

We’re seeking someone who enjoys helping people and their pets, communicates clearly, and brings a collaborative attitude to a busy veterinary clinic.

In this role, you’ll help:

• Welcome clients and their pets with warmth and professionalism
• Answer phone calls, schedule appointments, and respond to client inquiries
• Coordinate patient check-in and check-out, process payments, and maintain accurate client information
• Work closely with our veterinary team to keep clients informed and support a positive visit

Previous customer service experience is preferred but not required; veterinary experience is a plus. Strong organizational skills, attention to detail, and a compassionate approach are essential.

We value teamwork, compassion, and an inclusive workplace where everyone feels welcome. Full-time and part-time opportunities are available!

Come help us care for Mesa’s pets and the people who love them!