Vet Front Desk Specialist - Client Care (PT)

Pieper Veterinary; Southington (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Pet care discount

Uniform allowance

Job summary

Pieper Veterinary is seeking a Veterinary Client Service Representative for our Mountain Lore location in Plantsville, CT. You will be the first point of contact, handling phones, scheduling and ensuring a smooth front desk flow while delivering exceptional client service for pets and their families.

The role emphasizes teamwork, empathy, and professionalism in a busy three-doctor practice. Prior veterinary client service experience is preferred, with opportunities for growth and ongoing

Qualifications

• Previous experience in a customer service role, preferably in a veterinary setting.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Answer phones and greet clients.
• Schedule appointments and coordinate front-desk operations.
• Communicate clearly between clients and medical team to support hospital operations.
• Provide a warm, welcoming and empathetic client experience.

Skills

Customer service experience

Communication skills

Multitasking

Empathy and professionalism

Team collaboration

Education

High school diploma or equivalent

Tools

EzyVet

Job description

Pieper Veterinary is seeking a Veterinary Client Service Representative for our Mountain Lore location in Plantsville, CT. You will be the first point of contact, handling phones, scheduling and ensuring a smooth front desk flow while delivering exceptional client service for pets and their families.

The role emphasizes teamwork, empathy, and professionalism in a busy three-doctor practice. Prior veterinary client service experience is preferred, with opportunities for growth and ongoing