Full-Time Veterinary Client Services Specialist

Pieper-Veterinary-3; Middletown (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Holidays

Job summary

Pieper Veterinary in Middletown, Connecticut is seeking a friendly Client Service Representative to join our Primary Care team.

You will handle client interactions, assist with medication labeling, and support veterinarians, technicians, and front desk staff in a fast-paced, collaborative hospital.

We value compassionate communication, reliability, and a willingness to learn; compensation ranges between $18.75 and $24.75 per hour with full benefits and holidays.

Qualifications

• Previous experience in a customer service role, preferably in a veterinary setting.
• Familiarity with veterinary terminology or a willingness to learn.
• Excellent verbal and written communication skills to interact with clients and staff.
• Interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets.
• Ability to handle challenging client situations with tact, patience, and understanding.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations.
• Flexibility to assist with other duties as needed and work effectively in a team-oriented environment.
• Reliable, punctual, and dependable with a strong work ethic and a commitment to delivering exceptional service.

Responsibilities

• Ensure a positive client experience from arrival through departure.
• Handle medications for clients and assist with billing and scheduling.
• Support clinicians, technicians, and front desk staff in a fast-paced setting.
• Communicate clearly with clients and team to coordinate care.
• Contribute to a collaborative and welcoming clinic environment.

Skills

Customer service

Communication

Teamwork

Multitasking

Empathy

Veterinary terminology

Tools

EzyVet

Smartflow

Job description

Pieper Veterinary in Middletown, Connecticut is seeking a friendly Client Service Representative to join our Primary Care team.

You will handle client interactions, assist with medication labeling, and support veterinarians, technicians, and front desk staff in a fast-paced, collaborative hospital.

We value compassionate communication, reliability, and a willingness to learn; compensation ranges between $18.75 and $24.75 per hour with full benefits and holidays.