First Shift Client Service Rep - Vet ER & Primary Care

Pieper-Veterinary-3; Middletown (CT); On-site; USD 53,726,000 - 70,919,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Holidays

Mental health services

Team-building events

Job summary

Pieper Veterinary is seeking a dedicated Client Service Representative for 1st shift in our ER in Middletown, CT. The role focuses on delivering exceptional client experiences as you manage front-desk responsibilities in a busy veterinary setting.

You will work with veterinarians, technicians, and team members to ensure smooth operations, handle scheduling and client communication, and maintain a calm, empathetic approach in high-pressure situations.

Qualifications

• Previous customer service experience preferred, ideally in a veterinary setting.
• Excellent verbal and written communication with clients and staff.
• Must be 18 years or older.

Responsibilities

• Collaborate with veterinarians, technicians, and staff to ensure smooth clinic operations.
• Provide compassionate client service in a fast-paced environment.
• Assist with scheduling and client coordination.

Skills

Client service

Communication

Calm under pressure

Teamwork

Job description

Pieper Veterinary is seeking a dedicated Client Service Representative for 1st shift in our ER in Middletown, CT. The role focuses on delivering exceptional client experiences as you manage front-desk responsibilities in a busy veterinary setting.

You will work with veterinarians, technicians, and team members to ensure smooth operations, handle scheduling and client communication, and maintain a calm, empathetic approach in high-pressure situations.