Veterinary Front Desk & Client Care Specialist

Pine Woods Animal Hospital; City of North Tonawanda (NY); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off in accordance with site

Personal pet discount

Uniform allowance

Zusammenfassung

Pine Woods Animal Hospital is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in a fast-paced environment. You will manage appointments, handle multi-line phones, assist clients in person, and process transactions with care.

Ideal candidates are detail-oriented, organized, and thrive in a team-based customer service setting. This full-time role offers a comprehensive benefits package and opportunities to grow with a respected

Qualifikationen

• 1+ year of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency with a multi-line phone system and in-person client assistance.
• Experience with veterinary practice management software, especially Avimark.
• Excellent verbal and written communication; compassionate, professional service.
• Strong organizational and time management skills; scheduling experience.
• Ability to process payments and maintain financial records.

Aufgaben

• Greet clients and serve as the welcoming face of Pine Woods Animal Hospital.
• Schedule appointments and manage daily patient flow.
• Answer multi-line phones and assist in-person clients.
• Process transactions and maintain accurate financial records.
• Provide information about services and assist clients with their needs.
• Collaborate with team to maintain high-quality client service during busy periods.

Kenntnisse

Customer service

Front desk

Phone handling

Communication

Scheduling

Payments processing

Team player

Tools

Avimark

Jobbeschreibung

Pine Woods Animal Hospital is seeking a friendly Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in a fast-paced environment. You will manage appointments, handle multi-line phones, assist clients in person, and process transactions with care.

Ideal candidates are detail-oriented, organized, and thrive in a team-based customer service setting. This full-time role offers a comprehensive benefits package and opportunities to grow with a respected