Vet Clinic CSR: Caring Client Care & Scheduling Pro

Amerivet; Fremont, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical, vision, dental insurance

HSA and more

Job summary

Aborn Pet Hospital in Fremont, CA is seeking a friendly Customer Service Representative to join our CSR team. This role handles phones, scheduling, check-in/out, and payments with a focus on outstanding client service.

Ideal candidates have 1+ year in a veterinary setting or strong customer service background; they should be empathetic, able to learn quickly, and able to work well within a team to ensure a smooth client experience.

Qualifications

• Minimum one year of experience in a veterinary setting preferred.
• Excellent interpersonal communication skills and a positive, professional demeanor.
• Ability to stay task-focused, energetic, and provide outstanding client service.

Responsibilities

• Answer incoming calls and greet clients in a friendly, professional manner.
• Schedule appointments and manage the appointment calendar.
• Assist with admitting and checkout of patients and processing payments.
• Maintain accurate client and patient records and communicate information to staff.
• Support team with flexible shifts and assist in other areas as needed.

Skills

Customer service

Empathy

Communication

Time management

Education

HS Diploma or equivalent

Tools

EMR system

Job description

Aborn Pet Hospital in Fremont, CA is seeking a friendly Customer Service Representative to join our CSR team. This role handles phones, scheduling, check-in/out, and payments with a focus on outstanding client service.

Ideal candidates have 1+ year in a veterinary setting or strong customer service background; they should be empathetic, able to learn quickly, and able to work well within a team to ensure a smooth client experience.