Vet Front Desk & Client Care Specialist

Centralveterinary; Fremont (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401k

Employee pet insurance

Uniforms

Continuing education allowance

Job summary

Central Veterinary Hospital in Fremont, CA seeks a full-time Client Service Representative to greet clients, book appointments, and support daily front-desk operations.

You will room patients, take histories, manage phone lines, and coordinate with the veterinary team while ensuring compassionate client interactions.

Preferred candidates have 1–2 years in customer service, are comfortable around pets, and can stand for long periods; benefits include health coverage, 401k, PTO, and pet insurance.

Qualifications

• 1–2 years of experience in a customer service or client-focused setting.
• Veterinary or medical setting preferred.
• Comfortable around cats and dogs.
• Able to stand for extended periods.

Responsibilities

• General front desk duties: greeting clients, booking appointments, etc.
• Rooming patients and taking a brief history
• Client communication
• Managing phone lines
• Cleaning and disinfecting the hospital
• Carrying out tasks as requested by the veterinarian
• Medical records management

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Central Veterinary Hospital in Fremont, CA seeks a full-time Client Service Representative to greet clients, book appointments, and support daily front-desk operations.

You will room patients, take histories, manage phone lines, and coordinate with the veterinary team while ensuring compassionate client interactions.

Preferred candidates have 1–2 years in customer service, are comfortable around pets, and can stand for long periods; benefits include health coverage, 401k, PTO, and pet insurance.