Pet Hospital Client Care Specialist

AmeriVet Veterinary Partners; Fremont (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical, vision, dental, life, HSA

Paid time off and sick leave

Veterinary service/product discounts

Job summary

Aborn Pet Hospital in Fremont, CA is seeking a friendly CSR to join our team. The CSR handles phones, schedules appointments, greets clients, admits and checks out patients, processes payments, and communicates between clients and staff.

The ideal candidate has at least one year of veterinary front-desk experience and strong customer service. We offer full-time and part-time roles with benefits, a supportive environment, and opportunities to grow.

Qualifications

• One year of experience in a veterinary front-desk setting preferred.
• Excellent interpersonal communication and client-service skills.
• Ability to stay on task and work energetically for full shifts.
• Willingness to train and develop other team members.

Responsibilities

• Answer incoming calls and manage multi-line phone system using proper etiquette.
• Schedule appointments, greet clients, admit and check out patients, and process payments.
• Maintain client records and communicate information between clients and staff.
• Promote a welcoming and efficient client experience.

Skills

Customer Service

Communication

Empathy

Multitasking

Telephone etiquette

Education

HS Diploma

Tools

Electronic Medical Record (EMR)

Job description

Aborn Pet Hospital in Fremont, CA is seeking a friendly CSR to join our team. The CSR handles phones, schedules appointments, greets clients, admits and checks out patients, processes payments, and communicates between clients and staff.

The ideal candidate has at least one year of veterinary front-desk experience and strong customer service. We offer full-time and part-time roles with benefits, a supportive environment, and opportunities to grow.