Veterinary Front Desk & Client Care Specialist

Western Veterinary Partners; Fremont (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

EAP

Job summary

Mission Valley Veterinary Clinic in Fremont, CA is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will help clients, manage appointments, and guide daily patient flow with a friendly, detail-oriented approach.

The role requires excellent communication, teamwork, and the ability to handle phones and payments accurately in a fast-paced setting. Full-time, Mon-Fri with rotating Saturdays.

Qualifications

• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency with multi-line phone systems and in-person client interactions.

Responsibilities

• Serve as the welcoming face of the hospital and deliver exceptional client experiences.
• Manage appointments and daily patient flow.
• Handle multi-line phone system and in-person client interactions.
• Process transactions and maintain financial records.
• Provide clients with essential information about services.

Skills

Multi-line phones

Practice management software

Verbal & written communication

Organization & time management

Appointment scheduling

Payment processing

Team collaboration

Calm under pressure

Job description

Mission Valley Veterinary Clinic in Fremont, CA is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will help clients, manage appointments, and guide daily patient flow with a friendly, detail-oriented approach.

The role requires excellent communication, teamwork, and the ability to handle phones and payments accurately in a fast-paced setting. Full-time, Mon-Fri with rotating Saturdays.