Vet Client Services Rep - Part-Time, Flexible Hours

Community Veterinary Partners; Rochelle Park (NJ); Sur place; USD 23 000 - 26 000; Temps partiel

Résumé du poste

Community Veterinary Partners is seeking a Client Service Representative in Maywood, NJ for a part-time role. The CSR will be the primary contact for clients, handling inquiries and guiding them through veterinary visits with professionalism and empathy.

You will maintain accurate records, support the veterinary team, and provide pet health information to help clients make informed decisions. Weekend shifts may be required, and the position emphasizes excellent communication and computer skills.

Qualifications

• High school diploma or equivalent.
• Proficiency in basic computer operations
• Strong verbal and written communication skills.
• Ability to manage multiple customer interactions efficiently and with professionalism.
• Experience working with a customer base in a service-oriented environment.

Responsabilités

• Respond promptly and professionally to client inquiries via phone, email, and chat.
• Assist clients throughout their veterinary visits
• Maintain accurate records of client interactions, patient records, transactions, and patient scheduling
• Collaborate with the veterinary team to provide support to pet parents
• Provide pet health information to assist clients in making informed decisions

Connaissances

Customer service

Verbal communication

Written communication

Multi-tasking

Computer literacy

Formation

High School Diploma or equivalent

Description du poste

Community Veterinary Partners is seeking a Client Service Representative in Maywood, NJ for a part-time role. The CSR will be the primary contact for clients, handling inquiries and guiding them through veterinary visits with professionalism and empathy.

You will maintain accurate records, support the veterinary team, and provide pet health information to help clients make informed decisions. Weekend shifts may be required, and the position emphasizes excellent communication and computer skills.