Part-Time Veterinary Client Services CSR | Flexible Hours

Valley Animal Hospital; Geneva (IL); On-site; USD 22,000 - 25,000; Part time

Job summary

Valley Animal Hospital, part of National Veterinary Associates, is seeking a Part-time Client Service Representative to deliver outstanding client service and support patient advocacy. Responsibilities include answering calls, scheduling, maintaining records, collecting payments, triage, and ensuring a welcoming lobby.

We value teamwork and a positive environment; labor hours include a Tue-Fri 1pm-6pm and rotating Saturday, with an hourly wage range of $16-$18.

Qualifications

• Strong foundational understanding of client service in a veterinary setting.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent telephone and client communication skills.
• Knowledge of veterinary terminology and workflows is beneficial.
• Computer skills; knowledge of Vetcove is a plus.

Responsibilities

• Answer phone calls and provide courteous, accurate information.
• Schedule appointments for a wide range of services.
• Maintain accurate client and patient records.
• Process payments and assist with check-out.
• Triage emergency patients and coordinate care as needed.
• Keep lobby organized and welcoming; address client questions.

Skills

Multi Task

Telephone Skills

Client Communication

Veterinary Knowledge

Computer Skills

Tools

Vetcove

Job description

Valley Animal Hospital, part of National Veterinary Associates, is seeking a Part-time Client Service Representative to deliver outstanding client service and support patient advocacy. Responsibilities include answering calls, scheduling, maintaining records, collecting payments, triage, and ensuring a welcoming lobby.

We value teamwork and a positive environment; labor hours include a Tue-Fri 1pm-6pm and rotating Saturday, with an hourly wage range of $16-$18.