Venue Operations Supervisor: Guest Experience & Events

asmglobal; Irving (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Legends Global is seeking an Operations Supervisor to oversee all activities in the venue operations department, ensuring an exceptional guest experience and smooth day-to-day operations. This role reports to the General Manager and requires hands-on leadership during events.

You will coordinate staffing, safety, inventory, and cash handling while upholding service standards across food & beverage and hospitality operations at the venue in Irving, Texas.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Lead venue operations with direction of the general manager.
• Support general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Skills

English fluency

Tools

Microsoft Office

Job description

Legends Global is seeking an Operations Supervisor to oversee all activities in the venue operations department, ensuring an exceptional guest experience and smooth day-to-day operations. This role reports to the General Manager and requires hands-on leadership during events.

You will coordinate staffing, safety, inventory, and cash handling while upholding service standards across food & beverage and hospitality operations at the venue in Irving, Texas.