Venue Operations Supervisor: Elevate Guest Experience

asmglobal; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Microsoft Office (Excel, PPT, Word,Out

Job summary

Legends Global is seeking an Operations Supervisor to oversee all activities within the venue operations department, with a strong emphasis on guest experience and day-to-day operations. Reports to the General Manager and will lead event-day staff while ensuring service standards and safety compliance.

Responsibilities include staffing, inventory control for food and beverage, training on responsible alcohol service, and enforcing sanitation and quality standards.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Lead venue operations with direction of the general manager.
• Support general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Skills

Fluent English

Attention to detail

Time management

Multi-tasking

Safety compliance

Open-air environment adaptability

Lifting up to 50 pounds

Flexible hours — nights/weekends/holid

Tools

None

Job description

Legends Global is seeking an Operations Supervisor to oversee all activities within the venue operations department, with a strong emphasis on guest experience and day-to-day operations. Reports to the General Manager and will lead event-day staff while ensuring service standards and safety compliance.

Responsibilities include staffing, inventory control for food and beverage, training on responsible alcohol service, and enforcing sanitation and quality standards.