Venue Operations Supervisor for Sports Facility

sportadvisory; Romulus (MI); On-site; USD 48,000 - 65,000; Full time

Job summary

Romulus Athletic Center seeks an Operations Supervisor to oversee daily venue operations, staff scheduling, and event coordination. You’ll ensure a safe, welcoming atmosphere for guests and athletes, while maintaining equipment and responding to incidents.

Join a team focused on service, safety, and operational excellence in Romulus, MI, with opportunities for growth and professional development within a leading facility management company.

Qualifications

• Experience in facility management, preferably in an ice arena or similar environment.
• Flexible work schedule including nights, weekends, holidays.
• Excellent verbal and written communication skills.
• Detail-oriented with outstanding organizational skills.
• Must possess a valid driver’s license.

Responsibilities

• Provide courteous and friendly service to all guests and staff.
• Supervise and coordinate daily operations of the venue, including maintenance, scheduling, and facility management.
• Assist in managing inventory of arena supplies, including maintenance materials, food & beverage items, and equipment.
• Be responsive to guest concerns and direct to appropriate manager to resolve.
• Enforce facility policies and procedures.
• Have general knowledge regarding program options and facility events.
• Assist other departments as necessary.
• Ensure correct equipment is available for all games.
• Respond to all incidents, accidents, injuries, and altercations as needed.
• Complete and file corresponding paperwork as necessary.
• Assist with daily maintenance and upkeep of department equipment.
• Assigning duties to staff during shifts.
• Inspect equipment and communicate the need for repairs or replacements to management.
• Ensure health and safety standards are followed.
• Responsible for opening and closing of facilities.
• Communicate to Operations Manager and General Manager on event set and breakdown.
• Complete special projects, daily assignments, and other duties as directed by management

Skills

Staff supervision

Facility management

Guest service

Communication

Safety and compliance

Problem solving

Time management

Team coordination

Job description

Romulus Athletic Center seeks an Operations Supervisor to oversee daily venue operations, staff scheduling, and event coordination. You’ll ensure a safe, welcoming atmosphere for guests and athletes, while maintaining equipment and responding to incidents.

Join a team focused on service, safety, and operational excellence in Romulus, MI, with opportunities for growth and professional development within a leading facility management company.