Venue Operations Supervisor

livenation; Sacramento (CA); Presencial; USD 24.000 - 30.000; Jornada completa

Descripción de la vacante

Live Nation Entertainment is seeking a dynamic operations professional for live shows in California. You will work with the Ops Manager and Security Supervisor, handling day-of-show duties, guest inquiries, VIP packages, and venue amenities.

Maintain security standards and assist with pre-shift meetings and incident reporting. Ideal candidates have experience in high-volume venues, strong communication, and an upbeat attitude.

Formación

• Responsible Alcohol Awareness Training Certification or Equivalent.
• Working knowledge of high-volume nightclub operations, responsible alcohol service and guest relations.

Responsabilidades

• Works directly with the Ops Manager and Security Supervisor to perform day of show duties.
• Respond to elevated staff/guest inquiries and concerns regarding shows, meet and greet packages, amenities and VIP program.
• Address guest concerns and complaints related to security and customer service situations.
• Follow up with Security and Guest Services to ensure service standards are met.
• Perform opening/running/closing duties per Live Nation policy.
• Inform guests of venue amenities and make recommendations.
• Maintain sightlines and atmosphere by patrolling the area and reporting issues.
• Suggest venue products and services when applicable.

Conocimientos

Guest relations

Staff relations

Communication skills

Multitasking

Reading guests

Educación

College diploma in related field

Descripción del empleo

Live Nation Entertainment is seeking a dynamic operations professional for live shows in California. You will work with the Ops Manager and Security Supervisor, handling day-of-show duties, guest inquiries, VIP packages, and venue amenities.

Maintain security standards and assist with pre-shift meetings and incident reporting. Ideal candidates have experience in high-volume venues, strong communication, and an upbeat attitude.