Venue Operations Manager — Live-Entertainment Leader

Level99 Entertainment; Lake Buena Vista (FL); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Level99 in Florida is seeking a Venue Operations Manager to lead our hospitality team and partner with Events, F&B, Merchandise, and Entertainment to deliver exceptional guest experiences. This role blends leadership with hands-on operations, working in a fast-paced environment to maintain safety, service quality, and venue standards.

You will coach staff, optimize scheduling, and drive continuous improvement while upholding Level99's values and guest-first mindset.

Qualifikationen

• Experience leading hospitality teams in fast-paced venue environments.
• Proven ability to schedule, train and develop staff across multiple departments.
• Excellent communication and guest-service orientation in a dynamic setting.

Aufgaben

• Oversee inventory, smallwares, and staff in assigned areas (Bar, Entertainment, Merchandise, Events).
• Schedule teams to ensure optimal staffing and cultural alignment.
• Lead recruitment, onboarding, and ongoing staff development.
• Collaborate with F&B, Events, and Learning & Development to implement training programs.
• Ensure safety, service standards, and operational readiness across venues.

Kenntnisse

Leadership

Staff management

Operations coordination

Guest experience

Jobbeschreibung

Level99 in Florida is seeking a Venue Operations Manager to lead our hospitality team and partner with Events, F&B, Merchandise, and Entertainment to deliver exceptional guest experiences. This role blends leadership with hands-on operations, working in a fast-paced environment to maintain safety, service quality, and venue standards.

You will coach staff, optimize scheduling, and drive continuous improvement while upholding Level99's values and guest-first mindset.