VENUE MANAGER

ADP, Inc.; City of Albany (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Billy Beez Albany is seeking a Venue Manager to lead park operations, drive guest satisfaction, and maximize profitability. You will partner with Area/Regional management to oversee all aspects of the venue, from guest experience to team performance and scheduling.

Responsibilities include hiring and training, payroll budgeting, ensuring safety and compliance, and delivering against sales targets while maintaining Billy Beez standards and brand guidelines.

Qualifications

• Proven track record delivering financial results and profitability.
• Proven ability to lead a cohesive team.
• Ability to inspire and hold teams accountable.
• Experience managing budgets in high-volume operations.
• Strong problem-solving and communication skills.

Responsibilities

• Act as strategic leader for park operations, managing guest and team performance.
• Drive sales and revenue growth, meet targets and profitability.
• Ensure brand standards and safety compliance.
• Oversee hiring, training, HR documentation, and evaluations.
• Coordinate with corporate and department heads on priorities.
• Prepare reports and audit findings with action plans.
• Lead safety and security standards; maintain facility cleanliness.

Skills

Financial results

Team leadership

Inspiring leadership

People growth

Budget management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

VENUE MANAGER

Full Time Albany, NY, US

30+ days ago Requisition ID: 1034

Venue Manager

The Venue Manager will work closely with the Area/Regional Manager and is responsible for effectively

leading and managing all operational aspects of the park. This position is responsible for accomplishing

performance objectives focused on driving sales and profitability based on set target. The role will ensure

brand standards are met with the objective of meeting or exceeding guest expectations. Creating and

supporting a culture that follows our Mission Statement.

Duties/Responsibilities

• Functioning as the key strategic leader of the park with responsibility for all aspects of the operation,
• including guest and team member satisfaction, performance management, and sales and revenue
• generation
• Analyzing business results with the Area Manager and working with the Supervisory team to
• implement effective strategies to address needs. Overseeing execution, removing obstacles to success
• and ensuring appropriate resources are available to achieve business results
• Driving the sales culture in the park through active involvement in the sales process, including
• implementing effective revenue management strategies and setting aggressive goals that will drive
• the park’s financial performance
• Oversee team hiring, training, HR documentation and evaluations
• Manage Payroll percentages and budgets and executes efficient and cost effective weekly schedules
• Manage the cash reconciliation and audit functions for the location. Ensure compliance with all
• company Loss Prevention policies and procedures
• Interact with corporate team and individual department heads to ensure that store’s operation
• priorities are aligned and compliant with company direction
• Implements and enforces policies and procedures of the company to ensure maximum income from
• all areas of the business under direct supervision
• Prepares reports and present audit results and action plans on issues regarding sales, operations,
• safety, security, cleanliness, facility maintenance and human resources
• Striving each day to lead an operational sound park, with peak safety and security standards,
• awareness of all operational processes and the ability to coordinate those processes through the
• Supervisory team
• High regard and attention to facility cleanliness, operational excellence through the park and park
• systems.
• Creating an environment in which all associates have the ability to reach their full potential
• Ensuring that all associate and business decisions are in line with Billy Beez’s Standard Operating
• Procedure, Employee Handbook and Mission Statement

Required Skills/Abilities

• Proven track record in delivering financial results, enhancing profitability, sustainability and
• creativity across all channels in alignment with business strategy.
• Proven track record of building a cohesive team and facilitating goal accomplishment
• Ability to inspire team members and to create a culture of care and accountability
• A demonstrated ability to assess and grow: people, operations, standards and revenue
• Proven ability to manage budget in a high volume environment

JOB DESCRIPTION

• Commitment to exceptional guest service with ability to solve problems under pressure while
• maintaining a professional and friendly environment
• Strong communication and listening skills, excellent speaking, reading and writing skills
• Excellent leadership skills with a lead by example attitude.
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software

Education and Experience

• Minimum of 3 years' experience in a management or leadership position
• Strong organizational, problem-solving skills
• Ability to manage priorities and workflow as well as working with a team
• Strong interpersonal and communication skills