Park Operations Leader: Sales, Service & Growth

ADP, Inc.; City of Albany (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Billy Beez Albany is seeking a Venue Manager to lead park operations, drive guest satisfaction, and maximize profitability. You will partner with Area/Regional management to oversee all aspects of the venue, from guest experience to team performance and scheduling.

Responsibilities include hiring and training, payroll budgeting, ensuring safety and compliance, and delivering against sales targets while maintaining Billy Beez standards and brand guidelines.

Qualifications

• Proven track record delivering financial results and profitability.
• Proven ability to lead a cohesive team.
• Ability to inspire and hold teams accountable.
• Experience managing budgets in high-volume operations.
• Strong problem-solving and communication skills.

Responsibilities

• Act as strategic leader for park operations, managing guest and team performance.
• Drive sales and revenue growth, meet targets and profitability.
• Ensure brand standards and safety compliance.
• Oversee hiring, training, HR documentation, and evaluations.
• Coordinate with corporate and department heads on priorities.
• Prepare reports and audit findings with action plans.
• Lead safety and security standards; maintain facility cleanliness.

Skills

Financial results

Team leadership

Inspiring leadership

People growth

Budget management

Job description

Billy Beez Albany is seeking a Venue Manager to lead park operations, drive guest satisfaction, and maximize profitability. You will partner with Area/Regional management to oversee all aspects of the venue, from guest experience to team performance and scheduling.

Responsibilities include hiring and training, payroll budgeting, ensuring safety and compliance, and delivering against sales targets while maintaining Billy Beez standards and brand guidelines.