JANITORIAL AND MAINTENANCE SUPERVISOR

ADP, Inc.; City of Albany (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Billy Beez in Albany, NY is seeking a Floor Supervisor to lead Play Attendants and Janitorial teams, ensuring safety, cleanliness, and guest satisfaction. You will implement brand standards and oversee daily park operations, with a focus on safety and a Prime customer experience.

The role requires previous supervisory experience in janitorial or facility maintenance, plus strong training and leadership skills. Open recruitment with walk-ins welcome and weekend availability.

Qualifications

• Experience in supervisory or key holder role.
• Experience in staff training and team leadership.
• Experience in Janitorial / Housekeeping or Facility Maintenance.
• Experience in operational compliance management.
• Experience in customer service management.
• Must be 18 years of age or older.

Responsibilities

• Safety: Monitoring play activities and ensuring that all guests adhere to the posted Safety Rules Signs.
• Cleanliness: Executing and supervising the Brand’s Cleaning Program from stock management through minor repairs to daily execution.
• Operational Compliance: Ensuring that all actions and decisions are in compliance with Billy Beez’s SOPs and Mission Statement.
• Guest Experience: Delivering consistent brand-standard customer experience through cleanliness, security, and safety programs.
• Team Leadership: Evaluates team members’ knowledge and educates them on policies.
• Direct Reports: Direct department responsibilities over Play Attendants and Janitors.

Skills

Supervisory experience

Staff training

Janitorial / housekeeping

Operations compliance

Customer service management

18+ years old

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JANITORIAL AND MAINTENANCE SUPERVISOR

Full Time Crossgates Mall, Albany, NY, US

30+ days ago Requisition ID: 1032

Salary Range: $16.00 Hourly Onwards

Open Recruitment - Walk-ins are welcome

Friday: 1:00pm - 6:00pm

Monday: 5:00pm - 7:00pm

Ask to see the Venue Manager

Billy Beez is the ultimate indoor play park for kids and kids-at-heart! Our 25,097*sq. ft. play parks offer a variety of features and activities. From slides to sports courts, tunnels to towers, ball blasters to bouncy trampolines, adventure is always right around the corner at Billy Beez.

AsFloor Supervisor, you will be the team leader of the Play Attendants and the Janitorial teams and be responsible for effectively executing and supervising the Cleanliness and Safety aspects of the park - in line with our Mission Statement,

Safe, Secure, Clean and Fun environment for All Ages

Key responsibilities

• Safety: Monitoring play activities and ensuring that all guests adhere to the posted Safety Rules Signs.
• Cleanliness: Executing and supervising the Brand’s Cleaning Program from stock management through minor repairs to daily execution.
  • General areas: Floors and Bathrooms, Seating Areas and Furniture etc
  • Front of House: Store front windows, Admission Area and Offices
  • Back of House: Staff Rooms and Storage Areas
  • Café, Kitchen and Party Rooms
• Operational Compliance: Ensuring that all actions and decisions are in compliance with Billy Beez’s Standard Operating Procedure, Employee Handbook and Mission Statement.
• Guest Experience: Delivering consistent and brand standard customer experience through correct execution of the Brand’s cleanliness, security, and safety related programs, procedures and policies.
• Team Leadership: Evaluates team members’ knowledge, educates them on work related policies and procedures
• Direct Reports: Direct department responsibilities over the Play Attendants and Janitors

Job Requirements

• Experience in key holder or supervisory position
• Experience in staff training and team leadership
• Experience in Janitorial / Housekeeping or Facility Maintenance
• Experience in operational compliance management
• Experience in customer service management
• Must be 18 years of age or older

Availability Requirements

• Must have open availability
• Must be able to work during weekends and holidays
• Shifts are assigned as per business need