Venue Event Sales Specialist & Guest Experience

The-Willows-Event-Center; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

The Willows Event Center in Texas is seeking an enthusiastic Events Coordinator to guide clients from inquiry to event day, build lasting relationships, and drive event sales through outstanding hospitality and clear communication. You will manage planning meetings, coordinate with vendors, oversee event milestones, and ensure a seamless transition to the operations and banquet teams.

The role requires strong customer service and on-site presence, typically 40 hours per week, Tuesday through

Qualifications

• Customer service experience is required.
• Event experience is preferred.

Responsibilities

• Generate and convert leads by delivering excellent client service, tours, quick responses, and bookings.
• Prepare contracts, process payments, and keep CRM records up to date while sharing event details with operations.
• Lead planning meetings, manage event details, coordinate vendors, and be the primary venue contact.
• Ensure a seamless event day by welcoming guests and vendors and guiding milestones to the banquet team.
• Promote The Willows through social media, networking, and partnerships with industry members.

Skills

Customer Service Experience

Event Experience

Job description

The Willows Event Center in Texas is seeking an enthusiastic Events Coordinator to guide clients from inquiry to event day, build lasting relationships, and drive event sales through outstanding hospitality and clear communication. You will manage planning meetings, coordinate with vendors, oversee event milestones, and ensure a seamless transition to the operations and banquet teams.

The role requires strong customer service and on-site presence, typically 40 hours per week, Tuesday through