Event Sales Specialist – Willows

The Willows Event Center; United States; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Comprehensive employee benefits

ESOP retirement benefits

Paid time off

Cell phone provided

Training opportunities

Vision trips

Job summary

The Willows Event Center is seeking an enthusiastic client relations role to guide guests from inquiry to event day. You will build relationships, drive bookings, and deliver exceptional hospitality through clear, proactive communication.

You will manage tours, contracts, payments, and vendor coordination, becoming the primary venue contact and ensuring a seamless event experience for clients and partners.

Qualifications

• Customer service experience.
• Event experience preferred.

Responsibilities

• Generate and convert leads by providing exceptional client service.
• Conduct venue tours and respond to inquiries to achieve bookings.
• Prepare contracts, process payments, and maintain CRM records.
• Guide clients through planning meetings and coordinate with vendors.
• Promote The Willows through social media, networking, and partner relationships.

Skills

Customer service

Event experience

Job description

Role Overview

Serve as the primary client connection for The Willows guiding guests from inquiry to event day while building relationships driving event sales and delivering an exceptional experience through outstanding hospitality and seamless communication

Core Functions

Generate and convert leads by providing exceptional client service conducting venue tours responding to inquiries and achieving booking goals

Prepare contracts process payments maintain accurate CRM records and communicate event details to the operations team

Guide clients through the planning process by conducting planning meetings managing event details coordinating with vendors and serving as the primary venue contact for the client

Support a seamless event experience by welcoming clients and vendors providing clear communication overseeing key event milestones and facilitating a smooth transition to the banquet operations team

Promote The Willows through social media management community engagement networking events and relationship building with industry partners

Required Skills & Qualifications

Customer Service Experience

Preferred Skills & Qualifications

Event Experience

Work Environment & Physical Requirements

Work in indoor and outdoor environmentsVision for near mid range and far as well as hearing for low medium and high pitchRequires physical ability for standing sitting crouching kneeling frequent walking reaching above head and below waistFrequent walking on uneven surfaces dirt concrete rock etcAbility to navigate hazardous conditions such as frequent moving vehicles construction equipment overhead construction and various construction materialsMust be able to perform all job expectations safely with or without reasonable accommodationsAbility to lift 5 20 pounds without assistanceMust have a current and valid drivers license and must be able to be insured by company fleet insuranceAbility to operate a company vehicle safely

Hours & Schedule

Average 40 hours per week 9am 6pm Tuesday Saturday

Benefits

• Comprehensive Employee Benefit Package
• Employer Paid Life AD&D LTD Insurance
• Enrolled into ESOP Retirement Benefits
• Paid Time Off Policy
• Company Issued Cell Phone
• Company Training Opportunities
• Company Sponsored Vision Trips