Venue Entry & Guest Services Associate

Live Nation Entertainment Inc; New York (NY); Presencial; USD 19 000 - 28 000; Tempo parcial

Resumo da oferta

Live Nation Entertainment is seeking ushers, greeters and ticket takers in New York to welcome guests, scan tickets, assist with seating and entry, and ensure a safe, clean venue environment.

You will resolve guest questions, help with special needs, and participate in recycling and sustainability efforts. The role requires mobility, professional demeanor, and ability to lift up to 25 lbs.

Qualificações

• High School Diploma or equivalent preferred.
• 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Constant walking, stairs climbing, and occasional lifting up to 25 lbs+.

Responsabilidades

• Greet guests and scan tickets upon entry, answer questions, and help locate seats.
• Assist with keeping the venue safe, clean and presentable for guests.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide instructions in case of emergency.
• May verify staff credentials for restricted areas.
• Support venue sustainability programs and educate fans about efforts.
• Collaborate with team to close the venue after shows, handling equipment storage where needed.
• Assist patrons with directions inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Perform additional tasks as requested by management.

Conhecimentos

Guest service

Communication

Judgment

Tact

Diplomacy

Physical stamina

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Live Nation Entertainment is seeking ushers, greeters and ticket takers in New York to welcome guests, scan tickets, assist with seating and entry, and ensure a safe, clean venue environment.

You will resolve guest questions, help with special needs, and participate in recycling and sustainability efforts. The role requires mobility, professional demeanor, and ability to lift up to 25 lbs.