Guest Experience Ambassador - Usher & Ticketing

Live Nation Worldwide, Inc.; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

generous vacation

healthcare

retirement benefits

student loan repayment

tuition reimbursement

six months of paid caregiver leave for

new parents including fostering

access to free live events through our

exclusive employee ticketing program

Job summary

Live Nation Entertainment is seeking energetic team members to act as ushers, greeters, and ticket takers at our venues. You’ll help guests with questions, seat locating, and entry verification while keeping the venue safe, clean, and welcoming throughout events.

Ideal candidates have a high school diploma or equivalent and at least a year in guest services, with excellent communication and interpersonal skills. Roles involve standing for long periods and occasional lifting.

Qualifications

• HS diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Greet guests and scan tickets upon entry.
• Assist guests with seating and locating seats.
• Answer questions and resolve guest issues.
• Maintain venue safety, cleanliness and presentation for guests.
• Verify tickets or passes for entry and access to different seating levels.
• Provide assistance to guests with special needs and accessibility needs.
• Support recycling and sustainability efforts in the venue.
• Direct guests to exits and provide emergency information when needed.
• Assist staff with credential checks for restricted areas.

Skills

Communication skills

Guest service

Interpersonal skills

Safety awareness

Education

HS Diploma or equivalent

Job description

Live Nation Entertainment is seeking energetic team members to act as ushers, greeters, and ticket takers at our venues. You’ll help guests with questions, seat locating, and entry verification while keeping the venue safe, clean, and welcoming throughout events.

Ideal candidates have a high school diploma or equivalent and at least a year in guest services, with excellent communication and interpersonal skills. Roles involve standing for long periods and occasional lifting.