Vendor Success & Onboarding Specialist

Choice Home Warranty; Florida; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off

Professional training

Job summary

Choice Home Warranty in Sunrise, FL is seeking an Account Solutions Specialist to build partnerships with service providers, onboard vendors, and provide high-volume account support. This role is on-site with full-time hours and a later shift.

You will manage daily tasks, verify credentials, coordinate with internal teams, and help maintain a nationwide network of technicians to deliver outstanding homeowner experience.

Qualifications

• 2+ years in customer service or related roles.
• Proficient with Microsoft Office (Excel).
• Strong organizational and communication skills for high-volume calls.

Responsibilities

• Build Partnerships: Maintain positive, professional relationships with service providers nationwide.
• Streamline Onboarding: Guide new vendors through onboarding, including verifying credentials, licenses, and insurance.
• Provide High-Volume Support: Handle inbound and outbound calls, assisting vendors with account needs, questions, and process issues.
• Solve Problems Proactively: Identify potential vendor issues and work quickly toward effective solutions.
• Stay Organized: Manage daily tasks, follow up on escalations and specialized projects, document accounts accurately, and partner with internal teams to keep our provider network running smoothly.

Skills

Customer service

Vendor management

Administrative roles

Microsoft Excel

Microsoft Office

Tools

Microsoft Office

Job description

Choice Home Warranty in Sunrise, FL is seeking an Account Solutions Specialist to build partnerships with service providers, onboard vendors, and provide high-volume account support. This role is on-site with full-time hours and a later shift.

You will manage daily tasks, verify credentials, coordinate with internal teams, and help maintain a nationwide network of technicians to deliver outstanding homeowner experience.