Vendor Relations & Compliance Specialist

OPENLANE; United States; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

Immediately vested 401K / RRSP with up

Paid Vacation, Personal, and Sick Time

Maternity and paternity leave

Short-term/Long-term disability and AD

Employee Assistance Program

Volunteer Day program

Tuition Reimbursement

Career growth across a global org

Internal promotions and advancement

Job summary

OPENLANE is seeking a Vendor Relations Admin to support vendor administration, workflows, and account compliance. You will help track performance metrics, coordinate re-assignments, and audit vendor documentation while serving as the liaison between vendors and management.

The ideal candidate has 2+ years in admin support, collections, repossession, or related fields. You will handle daily assignments, escalations, and ensure compliance with SLA requirements.

Qualifications

• 2+ years of experience in administrative support, vendor relations, collections, or repossession operations.
• Associate degree or equivalent practical experience required.
• Strong organizational, multitasking, and workflow prioritization skills.
• Excellent written and verbal communication skills.

Responsibilities

• Perform daily assignments, repossession tracking, and handle urgent client account escalations promptly.
• Track, generate, and report daily, weekly, and monthly operational performance metrics to assist management decision-making.
• Assist with client and internal audits, ensuring full compliance with SLA requirements and internal SOPs.
• Coordinate account re-assignments, manage inventory re-allocations, and scrub aging inventory to prevent bottlenecks.
• Serve as the administrative point of contact between vendor reps and management for account-level inquiries.
• Input urgent client updates and account notes with high accuracy and speed.
• Audit vendor documentation for completeness and enforce consistent adherence to crediting guidelines.

Skills

Detail-Oriented

Process-Driven

Collaborative Communicator

Education

Associate Degree

Tools

Microsoft Excel

Google Sheets

Job description

OPENLANE is seeking a Vendor Relations Admin to support vendor administration, workflows, and account compliance. You will help track performance metrics, coordinate re-assignments, and audit vendor documentation while serving as the liaison between vendors and management.

The ideal candidate has 2+ years in admin support, collections, repossession, or related fields. You will handle daily assignments, escalations, and ensure compliance with SLA requirements.