Remote Vendor Relations Admin

Openlane; Carmel (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K with company match

Paid vacation, personal, and sick time

Job summary

OPENLANE is seeking a Vendor Relations Admin to support vendor administration, operational workflows, and account compliance from the Carmel, IN area. The role emphasizes accurate documentation, performance tracking, and acting as the liaison between vendors and internal management.

Ideal candidates have 2+ years of relevant experience, an associate degree or equivalent, and strong Excel/Sheets skills. The position offers full-time hours with competitive hourly compensation and comprehensive

Qualifications

• 2+ years of relevant experience in administrative support, vendor relations, collections, or repossession operations.
• Associate Degree or equivalent practical experience.
• Strong organizational, multitasking, and workflow prioritization skills.
• Proficiency in Microsoft Excel, Google Sheets, and reporting/data entry tools.

Responsibilities

• Perform daily assignments, repossession tracking, and handle urgent client account escalations promptly.
• Track, generate, and report daily, weekly, and monthly operational performance metrics to assist management decision-making.
• Assist with client and internal audits, ensuring full compliance with SLA requirements and internal SOPs.
• Coordinate account re-assignments, manage inventory re-allocations, and scrub aging inventory to prevent bottlenecks.
• Serve as the administrative point of contact between vendor reps and management for account-level inquiries.
• Input urgent client updates and account notes with high accuracy and speed.
• Audit vendor documentation for completeness and enforce consistent adherence to crediting guidelines.

Skills

Detail-oriented

Process-driven

Collaborative communicator

Data entry

Education

Associate degree

Tools

Microsoft Excel

Google Sheets

Reporting tools

Data entry tools

Job description

OPENLANE is seeking a Vendor Relations Admin to support vendor administration, operational workflows, and account compliance from the Carmel, IN area. The role emphasizes accurate documentation, performance tracking, and acting as the liaison between vendors and internal management.

Ideal candidates have 2+ years of relevant experience, an associate degree or equivalent, and strong Excel/Sheets skills. The position offers full-time hours with competitive hourly compensation and comprehensive