Remote Vendor Relations Specialist

PAR PAR Inc; Town of Carmel (NY); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits withH

Paid vacation and sick time

Remote work option

Job summary

OPENLANE is seeking a Vendor Relations Coordinator to provide exceptional service to recovery vendors, manage high-volume queues, and audit vendors to ensure quality. This role acts as a bridge between client teams and partners in a fast-paced environment.

You will own transactions, drive positive vendor interactions, and collaborate with operations staff while supporting the Vendor Relations Manager. Remote work eligibility depends on business needs.

Qualifications

• High School Diploma or GED.
• 1 to 3 years of customer service experience, preferably in complaints, resolutions, or customer retention.
• Proficiency with computers and Microsoft products, specifically Excel and Outlook.
• Strong organization, time management, patience, and assertiveness.
• Ability to work overtime as required by management.

Responsibilities

• Monitor and process all account transactions within internal queue systems.
• Serve as a direct liaison between client teams and recovery vendors to resolve operational inquiries.
• Quality Assurance & Auditing: Perform audits on recovery vendors to ensure they meet established standards.
• Drive positivity and constructive solutions in vendor interactions.
• Train and assist the Vendor Relations Manager in answering operational questions from coordinators.

Skills

Customer service

Vendor relations

Attention to detail

Education

High School Diploma or GED

Tools

Excel

Outlook

Job description

OPENLANE is seeking a Vendor Relations Coordinator to provide exceptional service to recovery vendors, manage high-volume queues, and audit vendors to ensure quality. This role acts as a bridge between client teams and partners in a fast-paced environment.

You will own transactions, drive positive vendor interactions, and collaborate with operations staff while supporting the Vendor Relations Manager. Remote work eligibility depends on business needs.