Vendor Relations & Compliance Administrator

AFC Automotive Finance Corporation; United States; Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid vacation

Paid parental leave

Disability insurance

Employee assistance program

Tuition reimbursement

Job summary

OPENLANE is seeking a Vendor Relations Admin to manage vendor administration, operational workflows, and account compliance. You will ensure accurate documentation, track performance metrics, and liaise between vendors and management while supporting audits and SLA requirements.

The ideal candidate has 2+ years of administrative support, collections, repossession, or related experience, with strong Excel/Sheets skills and attention to detail.

Qualifications

• 2+ years of relevant experience in administrative support, vendor relations, collections, or repossession operations.
• Associate Degree or equivalent practical experience.
• Strong organizational, multitasking, and workflow prioritization skills.
• Proficiency in Microsoft Excel, Google Sheets, and reporting/data entry tools.
• Excellent written and verbal communication skills.
• High attention to detail with proven ability to execute SOPs precisely.

Responsibilities

• Perform daily repossession tracking and handle urgent client account escalations promptly.
• Track, generate, and report daily, weekly, and monthly operational performance metrics.
• Assist with client and internal audits, ensuring full SLA/SOP compliance.
• Coordinate account re-assignments, inventory reallocations, and scrub aging inventory.
• Serve as the administrative point between vendor reps and management.
• Input urgent client updates and account notes with high accuracy.
• Audit vendor documentation for completeness and adherence to crediting guidelines.

Education

Associate Degree

Tools

Microsoft Excel

Google Sheets

CRM software

Job description

OPENLANE is seeking a Vendor Relations Admin to manage vendor administration, operational workflows, and account compliance. You will ensure accurate documentation, track performance metrics, and liaise between vendors and management while supporting audits and SLA requirements.

The ideal candidate has 2+ years of administrative support, collections, repossession, or related experience, with strong Excel/Sheets skills and attention to detail.