Vendor Relations Clerk

Cass Information Systems; Columbus (OH); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in integrated information and payment management solutions seeks a Vendor Relations Clerk. In this remote role, you will manage vendor relationships, encourage electronic billing and remittance services, and ensure effective communication, all while working in a goal-oriented environment. Applicants should have a high school diploma and some relevant experience in customer relations.

Qualifications

• 1 year of experience in customer relations in a processing service environment or equivalent experience.
• Ability to work with minimal supervision and maintain a positive attitude.

Responsibilities

• Establishes and monitors relationships with assigned vendors.
• Educates vendors on Cass products and encourages EDI billing.
• Maintains and updates the vendor database.

Skills

Organizational skills

Time management skills

Interpersonal skills

Goal-oriented

Education

High school diploma or equivalent

Job description

The Vendor Relations Clerk is responsible for establishing a cooperative relationship with the vendors and monitoring the status of that relationship. In addition, this position encourages vendors to utilize electronic data interchange (EDI) and EFT services and facilitates vendor and company communication in a manner that contributes to our client’s satisfaction.

This is a remote position.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Establishes and monitors Cass’s relationship with assigned vendors.
• Educates vendors on Cass products and services by initiating phone calls, which results in the creation of a cooperative relationship with the vendor’s management team.
• Educates and encourages vendors to utilize EDI billing and EFT remittance services where bill volume warrants. Facilitates the process to convert check vendors to EFT.
• Maintains and updates the vendor database with accurate contact information.
• Keeps leadership informed as to changes in the relationship with assigned vendors.
• Effectively works with internal departments to eliminate potential concerns that may have an adverse effect on the relationship between Cass and clients.
• Works overtime as required by leadership to ensure completion of time sensitive tasks.
• Performs other duties as needed or assigned.

SKILLS AND ABILITIES REQUIRED:

• Strong organizational and time management skills, with the ability to handle multiple tasks at one time.
• Demonstrated ability to work in a goal-oriented environment.
• Ability to work with minimal supervision, maintain a positive attitude, and be self-motivated.
• Well-developed interpersonal skills in order to maximize vendor’s responsiveness and develop a cooperative working relationship.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

• High school diploma or equivalent required.
• 1 year of experience in customer relations in a processing service environment or equivalent experience.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.