Clerk II Account Set-Up and Maintenance

MMC Group; Madison (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

MMC Group is seeking a reliable Clerk II for account set-up and maintenance. This remote role involves managing customer account information with a focus on accuracy and detail. Ideal for candidates with administrative experience and proficiency in Microsoft Office and CRM systems.

Qualifications

• Minimum of 6+ months of administrative, clerical, or data entry experience.
• Proficiency in Microsoft Office applications.
• Familiarity with Salesforce or other CRM platforms.

Responsibilities

• Process and evaluate new customer accounts and input them into the company's system.
• Maintain and update existing customer account information.
• Ensure accurate and timely implementation of processes for audits.

Skills

Attention to detail

Communication skills

Organizational skills

Tools

Microsoft Office

Salesforce

Job description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job Requirements

Job Posting Title : Clerk II - Account Set-Up and Maintenance

Pay Rate : $22.00 / hour

Schedule : Monday - Friday, 8 : 00 AM - 5 : 00 PM (flexible based on time zone)

Work Location : Remote

Job Summary

We are seeking a detail-oriented and reliable Clerk II - Account Set-Up and Maintenance to join our remote team. The ideal candidate will have at least 6 months of relevant experience and will play a key role in entering and maintaining customer account information accurately and efficiently. This role requires strong organizational skills, attention to detail, and comfort with various computer systems.

Key Responsibilities

• Process and evaluate new customer accounts and input them into the company's system.
• Maintain and update existing customer account information in the centralized maintenance system.
• Enter and track licensing data for all customer accounts.
• Update customer records in the CRM system, including Salesforce.
• Scan and categorize account-related documentation into the document management system.
• Ensure accurate and timely implementation of processes to meet internal audit requirements.
• Communicate effectively with internal teams and external contacts to resolve account discrepancies.
• Perform additional duties as assigned.

Qualifications

• Minimum of 6+ months of administrative, clerical, or data entry experience .
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Familiarity with Salesforce or other CRM platforms required.
• Experience with AS400 system is a plus, but not required.
• Strong attention to detail and accuracy in data entry and document handling.
• Excellent written and verbal communication skills.
• Strong interpersonal and organizational skills.
• Ability to work independently and manage time effectively in a remote setting.
• Must be dependable and self-motivated.

Preferred Skills

• Experience in a high-volume administrative or account setup environment.
• Understanding of customer onboarding workflows and licensing requirements.

If you're looking for a steady remote opportunity with flexible hours and the ability to contribute to a high-performing team, we encourage you to apply!

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