Vendor Relations Associate: Compliance & Onboarding

Heritage-Insurance; Tampa (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Heritage Insurance Holdings, Inc. in Tampa, FL is seeking a detail-oriented Vendor Relations Representative I to support the Vendor Management team. You will coordinate vendor relationships, assist with onboarding, documentation, and basic software training.

In this in-office role, you will review vendor information, monitor compliance, respond to inquiries, and prepare reports. The ideal candidate has strong communication skills and the ability to manage multiple tasks in a fast-paced

Qualifications

• High school diploma or GED required; an associate degree in a related field is preferred.
• Minimum of six months of customer service experience, preferably in a high-volume or service-focused environment.
• Proficiency in Microsoft Excel, including data tracking, reporting, and analysis; working knowledge of Microsoft Word, PowerPoint, and Outlook.

Responsibilities

• Communicate directly with vendors regarding compliance requirements, required documentation, deadlines, and outstanding items.
• Monitor vendor compliance records and follow up on missing, incomplete, or expired documentation.
• Review vendor information and supporting documentation for accuracy, completeness, and compliance with established requirements.
• Review vendor contracts and related documents using established checklists to identify missing information, incomplete sections, or required documentation; obtain corrections or elevate issues as needed.
• Deliver basic software training to vendors using approved training materials, procedures, and criteria.
• Respond to vendor inquiries regarding compliance requirements, documentation, system processes, and established procedures.
• Prepare and maintain vendor, compliance, and operational reports.
• Identify discrepancies in vendor records and work directly with vendors to obtain corrections or missing information.
• Cross-train in key vendor-related responsibilities and provide backup support as needed.
• Occasionally attend vendor conferences and events with the Vendor Relations Manager; occasional overnight travel may be required.

Skills

Customer service

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Communication

Multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Word

PowerPoint

Outlook

Job description

Heritage Insurance Holdings, Inc. in Tampa, FL is seeking a detail-oriented Vendor Relations Representative I to support the Vendor Management team. You will coordinate vendor relationships, assist with onboarding, documentation, and basic software training.

In this in-office role, you will review vendor information, monitor compliance, respond to inquiries, and prepare reports. The ideal candidate has strong communication skills and the ability to manage multiple tasks in a fast-paced