Senior Vendor Relations Strategist II

Pacific Life; Newport Beach (CA); Vor Ort; USD 125.000 - 153.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

401k plan

Zusammenfassung

Pacific Life Insurance Company is seeking a Sr. Vendor Relations Specialist to manage vendor partnerships from our Newport Beach, CA or Charlotte, NC offices.

This on-site role focuses on relationship management, performance monitoring, and cross-functional collaboration to improve customer experience and operational efficiency. You’ll lead SLAs, drive vendor governance, and partner with IT and business teams to optimize outsourcing pricing models while maintaining compliance and strong

Qualifikationen

• Bachelor's degree or equivalent experience required.
• Strong understanding of vendor management and outsourcing pricing models.
• Experience in IT/vendor relationships and analytics.
• Excellent written and verbal communication skills.

Aufgaben

• Manage vendor relationships and act as liaison between the company and vendors.
• Lead vendor performance monitoring, track SLAs and pricing, and drive improvements.
• Collaborate with internal teams to communicate vendor opportunities and changes.
• Provide cross-functional support for documentation and governance efforts.

Kenntnisse

Customer service

Independent work

Written communication

Verbal communication

Analytical skills

Critical thinking

Leadership

Project management

Ausbildung

4-year degree or equivalent experience

Tools

Microsoft Office

Excel

PowerPoint

Jobbeschreibung

Pacific Life Insurance Company is seeking a Sr. Vendor Relations Specialist to manage vendor partnerships from our Newport Beach, CA or Charlotte, NC offices.

This on-site role focuses on relationship management, performance monitoring, and cross-functional collaboration to improve customer experience and operational efficiency. You’ll lead SLAs, drive vendor governance, and partner with IT and business teams to optimize outsourcing pricing models while maintaining compliance and strong